Privacy Policy

Last updated: 3rd March 2026

Welcome to TOOM CHALLA! We know privacy policies are usually boring, but we’ll keep this one simple and clear. Here’s how we handle your information when you shop with us.

By using our website or services, you’re agreeing to this policy. It’s just us making sure your data is safe.

1. What We Collect

We collect only the info we need to make your shopping experience smooth and secure:

Your contact info: name, address, phone, email.

Payment info: credit/debit card and transaction details (all secure, promise!).

Account info: username, password, and preferences.

Shopping info: what you look at, add to your cart or wishlist, and purchase.

Device info: browser, device type, IP address.

Messages you send us: when you contact support or ask questions.

2. How We Collect Info

Directly from you when you create an account, place an order, or reach out.

Automatically through cookies, your device info, and how you use the website.

From partners or service providers like Shopify, shipping, payment, and analytics services who help us run the store smoothly.

3. Why We Use Your Info

Your info helps us:

Deliver your orders safely and process payments.

Keep things secure, protect accounts, and detect fraud.

Make shopping personal by recommending products you might like.

Talk to you and respond to questions or support requests.

Follow the law and comply with regulations when needed.

4. Who We Share Info With

We don’t hand your info out to just anyone. We share it only with:

Shopify and service providers for hosting, shipping, payments, and analytics.

Marketing partners to show you ads or promotions, which you can opt out of.

Business partners or affiliates for legal reasons, mergers, or acquisitions.

Services you approve, like shipping companies or social media logins.

5. Your Rights

Depending on where you live, you can:

See, update, or delete your info.

Move your info to another service.

Opt out of marketing or targeted ads.

Withdraw consent for certain uses of your info.

Just email toomchallapk@gmail.com and we’ll take care of it. We may ask to verify your identity first for security reasons.

6. Kids and Privacy

Our site is not for children under 18. If a child accidentally shared info, parents or guardians can contact us to have it removed.

7. Security and Retention

We do our best to protect your info, but no system is perfect. We keep your info only as long as needed to provide services, maintain accounts, resolve disputes, or comply with the law.

8. Third-Party Links

We may link to other websites. We are not responsible for them, so check their privacy policies before sharing any info.

9. International Transfers

Sometimes your info may be stored or processed outside your country. We make sure it is always protected using recognized legal safeguards.

10. Updates

We may update this policy from time to time. The “last updated” date will always show the latest version.

11. Contact Us

Questions, concerns, or requests about your privacy? Email us at toomchallapk@gmail.com and we will get back to you.